YATA Department Store (Shatin)

Yata Shatin map


L1 & 2, New Town Plaza 3, 2 Shatin Centre Street, Shatin, Hong Kong

Business Hours :

(Department Store) Monday to Sunday : 11:00am - 8:00pm
​(Supermarket) Monday to Sunday : 9:00am - 10:00pm​
Special business hours would be applied during YATA Shopping Days, Christmas and New Year. Please refer to related promotion material

Customer Hotline:

+852 2694 1111


Shopping Directory


  • Free Rental of First-aid Kit and Sewing Supplies

    You can borrow first-aid kit and needles at YATA Customers Service Counter.

  • Complimentary Gift Wrapping Service

    Enjoy Japanese style gift wrapping service at YATA Customers Service Counter. (suspended during YATA Shopping Days)

  • YATA Gift Voucher

    YATA $100 gift voucher makes a perfect gift to relatives and friends. You can purchase them at YATA Customers Service Counter.

  • 7-day Return and Exchange Guarantee

    We offer a 7-day exchange and refund policy for defective items (except underwear and particular concession counters) with effective receipt presented at the branch you made your purchase. (suspended during YATA Shopping Days)

  • Free Delivery

    Free delivery to the Hong Kong Island , Kowloon or New Territories for purchase over $800; free delivery to Tung Chung, Ma Wan or Park Island for purchase over $1,800. (Except YATA Shopping Days)

  • Baby-care Room

    BB Restaurant offers free baby care facilities like cribs and nursey rooms. (suspended during YATA Shopping Days)

  • Foreign Currencies and HKD Coins Exchange Services

    YATA Customers Service Counter offers CNY, USD, JPY foreign currencies exchange services.

  • Free Alteration for Clothes

    You can enjoy free alternation for clothes bough at regular price.


Shatin MTR station
Over 50 bus and 10 mini-bus routes reaching New Town Plaza or Shatin MTR station. You can come to YATA from Hong Kong Island, Kowloon, the New Territories and the Airport.
Taxi stands and car park are available at New Town Plaza Phase 3
繁體中文 English